Introduction

We take the protection of users’ data on our website and/or mobile app very seriously and are committed to safeguarding the information users provide to us in connection with the use of our website and/or mobile app. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when you access our services through your devices.

Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you read and fully understand this policy but do not agree with our practices, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your consent to this Privacy Policy and any amendments thereto.

This Privacy Policy explains:

• How we collect data

• What data we collect

• Why we collect this data

• To whom we disclose the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

• Updates or changes to the Privacy Policy

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What Data Do We Collect?

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Below is an overview of the data we may collect:

• Non-identifiable and non-personal information you provide during the registration process or that is collected through your use of our services (“non-personal data”). Non-personal data cannot be used to identify the individual who provided it. Non-personal data we collect mainly consists of technical and aggregated usage information.

• Individually identifiable information, i.e., information that can identify you or could reasonably be used to identify you (“personal data”). Personal data we collect through our services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When personal data is combined with non-personal data, we treat it as personal data while it is combined.

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How Do We Collect Data?

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The main methods we use to collect data are:

• We collect data when you use our services. By visiting our digital assets and using services, we may collect, capture, and store usage, session, and related information.

• We collect data you provide directly to us, such as when you contact us via a communication channel (e.g., an email with comments or feedback).

• We may collect data from third-party sources as described below.

• We collect data you provide when signing in to our services through a third party, such as Facebook or Google.

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Why Do We Collect This Data?

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We may use your data for the following purposes:

• To provide and operate our services;

• To develop, customize, and improve our services;

• To respond to your feedback, requests, and inquiries and to offer assistance;

• To analyze demand and usage patterns;

• For internal, statistical, and research purposes;

• To improve our data security and fraud prevention capabilities;

• To investigate violations and enforce our terms and policies, as well as comply with applicable laws, regulations, or governmental orders;

• To provide you with updates, news, promotional materials, and other information related to our services. For promotional emails, you may opt out at any time by clicking the unsubscribe link in the emails.

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To Whom Do We Disclose This Data?

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We may share your data with our service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your data in the following circumstances:
(i) to investigate, detect, prevent, or respond to unlawful activities or misconduct;
(ii) to establish or exercise our rights of defense;
(iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public;
(iv) in connection with a change of control of us or our affiliates (through merger, acquisition, or purchase of substantially all assets, etc.);
(v) to store and/or manage your data via authorized third parties (e.g., cloud service providers) as reasonably necessary for business purposes;
(vi) to collaborate with third parties to improve your user experience.

For clarity, we may transfer, share, or otherwise use non-personal data at our discretion.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These may allow third parties to automatically collect your data to improve navigation on our digital assets, optimize performance, provide a personalized user experience, and for security and fraud prevention purposes.

For more information, please refer to our Cookie Policy.

User Not Connected to Advertising Services
Without your consent, we will not share your email address or other personal data with advertisers or ad networks.

Where Do We Store the Data?

Non-Personal Data
Our companies, trusted partners, and service providers are located worldwide. For the purposes described in this Privacy Policy, all non-personal data we collect is stored and processed in various jurisdictions.

Personal Data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, to the extent necessary for proper service provision and/or legally required, in other jurisdictions.

How Long Is Data Retained?
We retain collected data as long as necessary to provide our services, comply with legal and contractual obligations, resolve disputes, and enforce our agreements.
We may correct, supplement, or delete incorrect or incomplete data at our discretion.

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How Do We Protect Data?

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Our hosting service provides the online platform through which we deliver our services. Your data may be stored via their data storage, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

We use personal data only for purposes outlined in this Privacy Policy and only if we are satisfied that:

• Its use is necessary to fulfill or enter into a contract (e.g., providing the services or customer support);

• Its use is necessary to comply with legal or regulatory obligations; or

• Its use is necessary to support our legitimate business interests, provided it is proportionate and respects your privacy rights.

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EU Resident Rights

If you are an EU resident, you may:

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• Request confirmation whether personal data concerning you is processed, and access your stored personal data along with certain supplementary information;

• Request receipt of personal data you provided in a structured, commonly used, and machine-readable format;

• Request correction of your stored personal data;

• Request deletion of your personal data;

• Object to processing of your personal data;

• Request restriction of processing of your personal data;

• Lodge a complaint with a supervisory authority.

Please note these rights are not absolute and may be subject to our legitimate interests and regulatory requirements. For general questions about the personal data we collect and how it is used, contact us as indicated below.

In providing services, we may transfer data across borders to affiliated companies or other third parties worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you reside in the EEA, your personal data is transferred outside the EEA only if we believe an adequate or comparable level of protection exists. We take steps to ensure appropriate contractual agreements are in place with third parties to maintain safeguards, minimizing the risk of unauthorized use, alteration, deletion, loss, or theft of personal data, and ensuring third parties comply with applicable laws.

California Consumer Privacy Act (CCPA) Rights

If you use the services as a California resident, you may have rights under the CCPA to request access to and deletion of your data.

To exercise your rights, please see the contact information below.

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Data Not Sold

We do not sell users’ personal data for CCPA purposes.

Updates or Changes to the Privacy Policy

We may revise this Privacy Policy at our discretion from time to time. The version posted on the website is always current. Please review this Privacy Policy regularly. Significant changes will be noted on our website. Continued use of the services after notification constitutes your confirmation and agreement to the changes and your acceptance of their terms.

Contact
For general questions about our services or the data we collect and use, please contact us:

Name:
Address: Phoenixpreventer Europe, Germany 01445 Radebeul , Ringstrasse 20
Email: info@phoenixpreventer.com

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Disclaimer
The information contained herein does not constitute legal advice and should not be relied upon solely. Legal requirements may vary from state to state and jurisdiction to jurisdiction. As outlined in our Terms of Use, you are responsible for ensuring your services comply with applicable law.

To fully comply with your legal obligations, we strongly recommend obtaining professional advice to understand which requirements specifically apply to you.